Shipping & Policies
Info about shipping and store policies:
Shipping Info
- Free shipping worldwide on all orders (please select your currency/region at checkout)
- Items ship from Melbourne, Australia (except jewelry, which ships from the USA & Europe)
- This store ships to Australia, USA, UK and most European countries and plans to include New Zealand and other regions at a later date.
- Processing time: 1-5 business days
- Shipping times vary by country (please allow for relevant shipping times)
- Free tracking on all items (except greeting cards, which are sent as letters)
Store Policies
Taxes & Import Duties
- Customers are responsible for any taxes or import duties imposed by their country's postal service (note: this is rare for smaller parcels)
Return Policy
- Contact the store owner within 3 working days if there's an issue with your purchase & we will endeavor to remedy a quick fix.
- Full refund issued if item is returned within 3 working days
- Customer responsible for return postage costs (except in exceptional cases)